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Tuesday Sept. 21, 2004   CorpWar Archive.
 
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Opinion Poll Results: What's it take to be successful?
a.k.a. How to expand your 'babysitting' business.

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Below are some of the comments we received from our poll question asking our executive search clients and CorpWar readers for their Big Rule (and some "little secrets") on how to achieve success in business. This came about from a conversation I had with my 14 year old daughter when she asked how to expand her baby sitting business. She wouldn't settle for the "small stuff" as she put it. And she doesn't have much patience for answers like: "First, think like Genghis Kahn." She wanted to know what she 'really needs to know.'

Many of the comments are quite practical ("...little screw-ups happen...and are often a crystal ball"). Some even amusing ("Stay on great terms with the company pilots."). And some are heartfelt ("I've been attached to two surprise catastrophes...") because we know the names behind the comments and headlines.

Hopefully you can take something away from the reader comments below. Feel free to forward a copy to your co-workers, and of course your kids, too!

Tal Newhart, CEO
Parcon Research

Please keep us in mind for your middle and senior level executive search needs.

---Compete like you mean it.---


Reader Comments


If you know someone who may be interested in these survey results, please go here.


Name_Initials:
SJ
Title: Retired CEO
Company/Industry: distribution & software

Description

"What's it take to be successful?"...I’ve been attached to two “surprise catastrophes.” Both companies were highly regarded right up to the moment of total implosion. But the post-mortems were clear. We were so busy telling everybody how fabulous we were that we stopped listening. This mentality led us to believe that little screw-ups quietly pointed out by the outside world were statistically acceptable. We were so wonderful, so brilliant, that we didn’t allow ourselves to see the patterns of the problems. We just fixed them as acceptable ‘problem objects’ and moved on. By the time we realized they were all symptoms of larger, systemic problems, it was too late. Both times our arrogance and complete belief in our superiority killed us.

So if I have a Big Rule it’s to listen, humbly. You never know it all and the moment you think you do it may already be too late.


Name_Initials: KFG
Title: Motives
Company/Industry: Transportation

Description

1) Know your REAL, HONEST reason(s) for wanting to "grow" ("succeed"... or whatever word describes your objective). In your daughter's case, "Because I saw a really cool skirt I can't afford" is different from "I like this field and I want to make it a career" is different from "Betsy is encroaching on my turf and I need to expand in order to prevent her from gaining traction".

"Real" and "Honest" are the lynchpins here because MBA answers are not always the reasons close to your heart (like... "my brother's business is growing and I am jealous" ... or ... "my staff is losing focus, we need some excitement around here!") are the ones you need to openly state (at least to yourself) because the time horizons and strategies can differ dramatically.

2) Know, honestly, when you can expect results to show up. Be mentally prepared to invest time and effort in building momentum, even without the strokes provided by positive "results".


Name_Initials: VCB
Title: Director, Engineering

Description

Rule 1. Separate the busy from the important. Determine the "few" important things you must do really well. The result should reflect the breath, depth and collaborative thinking, you can bring to any/all assignments.

Rule 2. Remember things are both absolute and relative. When life deals you a bad hand or day it's real. You have a right to be disappointed, temporarily. Look around at the rest of the world (read the newspaper, watch the news). Did you eat last night, are you healthy, do you live in the United States? Then get over your setback, there are thousands of people who would trade places with you in a heartbeat.


Name_Initials: Anon (by editor)
Title: Inmate (former CEO)

Description

Be careful what you say to The Press.


Name_Initials: L.E.
Title: CEO
Company/Industry: software

Description

The Big Ones, the rules, are all obvious. A less frequently discussed one, that did well by me, was to actively encourage contrarian thinking, views and reports. Over my long career I noticed in several companies where the culture and team spirit was very strong, where the belief in the company’s greatness was absolute, people could become very quiet. They become afraid to voice a contrarian view which, of course, stifles innovation and problem reportage. And of course nobody ever admitted a mistake (it was always somebody else’s fault—generally an external party). This was all bad for the shareholders. To break this condition I found it profitable to create programs for rewarding for experiments and trials even if they “failed” as long as we learned something valuable from them (this led to some interesting battles with Finance). Soon it became a good thing to be critical, to admit that we were imperfect, and to start thinking think outside the box again. All good things for our shareholders and very bad for our competition, which was previously gaining ground on us (which we had refused to see).


Name_Initials: MM
Title: Chairman
Company/Industry: Manufacturing

Description

After Korea I discovered the most important thing I knew how to do was to pick good soldiers. Good soldiers do what they are told and that’s useful. However my real success came later when I learned it’s better to tell good people only what needs to be done and then go easy on the details about how to do it. If your ego can stand it it’s gratifying how often they will find a better way than you!


Name_Initials: David Blanc
Title: President
Company/Industry: Management Consulting Professional Services

Description

1) Know what your customers want and need. 2) Know how to distinguish yourself - to be unique, better than your competitors, and so exceed your customers' expectations.



Name_Initials: John Thompson
Title: retired
Company/Industry: pharmaceuticals

Description

Remember that little screw-ups happen. Don’t freak out. But use them. Think of them as a good thing. Why? Because big screw-ups, which aren’t acceptable, are always proceeded by small ones. Think of the little ones like a gift because they are often a crystal ball into a possible, and preventable, future.


Name_Initials: Kerry Vix
Title: Partner / General Manager
Company/Industry: EOS Estate Winery

Description

The ability to "think" ( Judgement before acting), the ability to communicate, (professionally, orally and in writing) the ability to plan (properly) the ability to solve problems. Each of these attributes are necessary for ongoing success.


Name_Initials: Gene McLean
Title: VP & CSO

Description

1. It is KEY that you have Integrity in life and this works for your working career and life in general as well as the courage of your convictions.

2. Stay focused on your working goal, but at the same time enjoy life and DO NOT take yourself too seriously - in most cases you are not solving world hunger.


Name_Initials: J. Lewthwaite
Title: Manager
Company/Industry: Nexen

Description

Clear end goal(s) (so clear that you can see them and express in very plain language), determination, hard work and intelligence.


Name_Initials: CS
Title: CFO
Company/Industry: energy services

Description

Stay on great terms with the company pilots.

Name_Initials: SPC
Title: ceo

Description

it is simple, but hard. Determination, persistence, flexibility, and enthusiasm are the critical ingredients, and at any given moment in time, one will be more important than the others. Good luck


Name_Initials: Gibralter
Title: President
Company/Industry: GMWW, Inc.

Description

First and foremost, be a great babysitter.


Name_Initials: Bob Prieto
Title: Senior Vice President
Company/Industry: Fluor

Description

VISION, FOCUS, DRIVE

Vision, to know where you want to go. Focus, to ensure all you do is geared towards getting you there....it's about sweating the details. Drive, hard work, confidence and determination count.



Name_Initials: Jim Johnson
Title: President
Company/Industry: Performance Motorsports

Description

In my opinion, the single "rule" for success in business is to develop a compelling vision and than continually assure that everyone in your organization understands the vision and what their role is in accomplishing it.


Name_Initials: LD
Title: Director

Description

In my experience: relationships. It seems a strategic planning ability and objective viewpoint would be most critical, as well as an ability to push to understand or develop an overall strategy then align departmental initiatives to support that strategy. But if the right relationships aren't there, you may as well give up.


Name_Initials: Jamie Blair
Title: CEO
Company/Industry: ExAlta Energy

Description

1. Do what you say you will do, and do it well. 2. Spend as much time as possible and more with your customers.


Name_Initials: Thomas "Tracy" Bilbrough
Title: President & CEO
Company/Industry: Juno Lighting, Inc.

Description

It takes energy (the contagious kind), enthusiasm (the contagious kind), and a strong and consistent focus on results.


Name_Initials: Geoff Roberts
Title/Industry: CFO/investor
Company/Industry: various investments: energy, outdoor advertising & real estate

Description

Now that I have been building my own business for almost 2 years after 20 years in the corporate world, I have learned many lessons about what it takes to succeed that are common to both worlds.

1) Be willing to get your hands dirty and do "whatever it takes" to get the job done while maintaining a positive attitude. 2) Volunteer for the tough missions - to help solve the "impossible" jobs - not only is there usually not a much further downside, if you can solve the problem that others feel is too difficult or impossible to solve, you firmly establish yourself as someone whom others want on their team 3) admit your mistakes when you make them - and recognize that you will make them 4) it is always better to over-communicate than under-communicate


Name_Initials: rbcatell
Title: Chairman and Ceo
Company: KeySpan

Description

A lot of hard work and a sensitivity to people.


Name_Initials: AD
Title: President

Description

To be successful, you need to create a clear goal. What does expansion mean? Is it working well now? In other words, ask questions about the business and set the goal. Then you will know what you need to do next.


Name_Initials: ADB
Title: Consultant
Company/Industry: Entertainment

Description

You need to know how to negotiate. That is particularly true for women who typically don't learn it growing up. I would recommend A Woman's Guide to Successful Negotiating (McGraw Hill 2002)


Name_Initials: Hobbes
Title: CFO
Company/Industry: Software Development

Description

Commitment - exhibited as an unreasonable perseverance in pursuit of your goal.


Name_Initials: IR
Title: Business Development Consultant
Company/Industry: Energy

Description

Listen, synthesize and respond to your client/partner/stakeholder needs.


Name_Initials: EZ
Title: Chairman

Description

The "Big One" is a variant of the Golden Rule - Treat others as you would like to be treated. Two other helpful hints are a) Respect your customers, and b) Know what you want.


Name_Initials: GEH
Title: Consultant

Description

1) Native ability. 2) Guidance & training. 3) Hard work. 4) Desire. 5) Luck.


Name_Initials: David Gimpelevich
Title: Managing Partner
Company/Industry: Spearpoint Group/M&A

Description

There are really three rules of success in business: 1. Listen to your customers 2. Listen to your customers 3. See rule 1

The second you think that you know better than your customer, you will fall behind...


Name_Initials: ASM
Title: Business Process Consultant

Description

1. Be enthusiast and positive 2. Focus on the needs of others. Help them understand WIIFM (What's in it for me)


Name_Initials: Phil Davis
Title: Principal, Davis Consulting
Company: Business consulting

Description

-Persisitence, integrity and clarity of purpose -Love what you do and do what you love


Name_Initials: Graham Clark
Title: VP Business Solutions
Company/Industry: IND LLC

Description

3 things - passion - when the world is against you, you must clearly have a reason to fight through - energy - success is hard (1% inspiration, 99% perspiration etc) - resources - without these whether financial, social, physical or whatever you will always fall short


Name_Initials: JJ
Title: CEO
Company/Industry: Manufacturing

Description

I try to behave like everybody in my organization (over 35,000) are deaf! I try to behave like they can’t hear what I say, but carefully watch what I do. My dad taught me we’re trained through experience to discount what people say and believe what we see. So I say little and try to do the right things.


Name_Initials: PK
Title: President
Company/Industry: Sports

Description

Just do it.


Name_Initials: Joanna K.
Title: CEO

Description

Tell her to always move forward but look all around as she’s doing it—the kid down the street might be gaining on her.


Name_Initials: K. Johnson
Title: COO
Company/Industry: Energy

Description

When I was 7 my mom taught me to get an exact idea of what I wanted, a goal of some kind, then work backward through the steps to where I was. This has always saved me time and false starts. -KJ


Name_Initials: Jake Hunt
Title: Boss
Company/Industry: Businessman

Description

Learn to find and face REALITY. Beware of staffers that will distort or even hide what’s REALLY going on. Do whatever it takes to know what’s actually going on and terminate the employment of anybody that impedes the spread of truth. In business, whether baby sitting or any other franchise, the truth RULES and fantasy hurts.


Name_Initials: Sharon C
Title: EVP HR
Company/Industry: logistics

Description

We always try to do better than we did last time. We have spent a fortune with the likes of BCG and Crain and but it’s really simple. Just do better. I hire people that are innately curious. Curious people tend to poke at processes.


Name_Initials: RA
Title: pres.
Company/Industry: advertising

Description

Know what business you’re really in. *It sounds silly*, but it’s not because it affects all your important decisions. Take babysitting. Are you in the healthcare business? Or the entertainment business? Beats me. But then I don’t need to know. You do.

That tells you what your very next step needs to be. 


Name_Initials: Jim Bair
Title: I've had a few, but Dad is the most important one.

Description

My daughter baby sits. She doesn't have a web site or a profiler, and she doesn't advertise. She is conscientious, reliable, and has a reputation for taking great care with children. She is in high demand and has to turn away work and it's all based on personal reputation and the word of mouth of her customers.


Name_Initials: Ken Johnson
Title: Global Services Manager
Company/Industry: entertainment

Description

I'm not sure how this relates to your daughter's business but I always told my kids, to make sure their reach always exceeds their grasp. I tell my employees the same thing.


Name_Initials: DS
Title: Partner
Company/Industry: construction

Description

The breakout came when I learned to listen to my intuition (aka hunches). It sounds hokey until you think it through but we never forget anything. It just becomes harder to access. But it’s all still there. Every cause and effect we’ve ever witnessed. So I finally realized I knew a lot more than I gave myself credit for. I always made a point of really listening to others. And that’s certainly valuable. But you also have to listen to yourself. DS


Name_Initials: Anonymous
Title: CEO
Company/Industry: Let's call it Information Services

Description

A big part of success is learning when to say “No”. For example, you should never, EVER, put your company’s name on a stadium. I’ll let it go at that…-Anon


Name_Initials: MP
Title: Chairman & CEO
Company/Industry: Consulting

Description

Beware of tailwinds.


Name_Initials: D. Field
Title: Pres. (Retired)
Company/Industry: Foodservice

Description

No matter how good “your people” are nothing can replace having eyes in the back of your head. Unfortunately this lesson is often learned the hard, expensive way. Never forget, the more successful you are the more people are trying to sneak up on you.


Name_Initials: Mike Davis
Title: Entrepreneur
Company/Industry: Various

Description

General Patton once said something like “A decent plan violently executed now is better than a perfect plan a week from now.” That always worked for me.


Name_Initials: Tom G.
Title: EVP Marketing
Company/Industry: apparel and personal care products

Description

Learn how to be thoughtfully bold. Without the first, the second is often reckless. Without the second change often fails to materialize. You need both.


Name_Initials: J.S. MD
Title: Consulting physician
Company/Industry: self-employed

Description

To Succeed? Well, it is said I am the best in the world at the surgical procedure I do. This wasn’t an accident. I was a teenager and watching television that night in the 50s when Dr. Joyce Brothers won the $64,000 for knowing all about boxing. It struck me as a simple paradigm: become really smart at one thing and you’ll do well (nice house, nice car, the 2.5 kids, etc.--I was a teenager). I became a doctor and chose this one little thing to be the best at. Now I have a nice house, two nice cars, THREE kids (they round up nicely) and even some grand kids. So what you need to know is to be the best, or one of the best, at what you do. Pretty simple. Pass it around.


Name_Initials: ARC.
Title: CFO & Board member
Company/Industry: pharmaceuticals

Description

Learn how to sift through large bodies of data, information and knowledge {3 different things}, decide what is factual and relevant then act on it. The key is to do this quicker than the next person or company.


Name_Initials: Ryan J.
Title: multiple boards
Company/Industry: various

Description

Success at babysitting (or anything else)...

My grown son asked me a similar question about the ladder of success. He was complaining about all the people on it. I told him to get his own ladder, a bit higher, and lean it over the crowded one to reach the same destination. So, use your own ladder. Just be sure you want to reach where it takes you.


Name_Initials: Brian K.
Title: consultant
Company/Industry: cable television

Description

Learn to measure. Then pay attention to the measurements. -Kaplan


Name_Initials: PE
Title: President
Company/Industry: Advertising

Description

Success means never giving up. Never. Giving up is for LOSERS.


Name_Initials: Anon.
Title: politician
Company/Industry: U.S. Congress

Description

Success? Simple. 'Be. Know. Do.'

 

Copyright © 2003 Parcon Research.